Privacy Policy

Anthony Basaran, P.A. operates under LoKation Real Estate. In this policy, “we,” “us,” and “our” refer to Anthony Basaran, P.A. This policy explains how we handle information when you visit this website, submit an inquiry, or communicate with us about real-estate services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: name, email address, telephone number, and preferred language.
• Inquiry information: message content, real-estate interests, appointment requests, property information, and records you voluntarily provide.
• Communication information: emails, text messages, call metadata, and communication preferences.
• Website information: IP address, browser and device type, referring page, pages viewed, and security or diagnostic logs processed by our hosting platform.
• Preference information: the language you explicitly select and whether you dismissed a language suggestion, stored in your browser’s local storage.
• Consent records: legal entity, public brand, messaging program, disclosure version and SHA-256, policy versions, affirmative status, normalized telephone number, timestamp, source page, and available opt-out or suppression status.

Do not send Social Security numbers, bank-account information, government identification, medical information, or other highly sensitive information through the website form, ordinary email, or text message.

2. How We Use Information

• Respond to inquiries and provide requested real-estate information.
• Schedule appointments, return calls, and follow up on requests.
• Communicate through email, telephone, or SMS/MMS according to your request and consent.
• Operate, improve, secure, and troubleshoot the website and inquiry process.
• Maintain business, consent, licensing, compliance, and transaction records.
• Prevent fraud, misuse, security incidents, and unauthorized access.
• Comply with applicable law, professional obligations, and lawful requests.

3. Text Messaging and Mobile Information

If you separately and affirmatively opt in, Anthony Basaran, P.A. (The Basaran Group) may send recurring customer-care text messages about your real-estate inquiry, requested information, appointments, and follow-up. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing goods or services.

Reply STOP to opt out or HELP for help. A STOP request must be honored before additional messages are sent, other than a permitted confirmation. A later opt-in requires new, documented consent.

Mobile numbers, SMS opt-in data, and consent records are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information only to service providers needed to deliver and administer the messaging program or when required by law.

SMS consent does not authorize artificial or prerecorded voice calls, marketing calls, call recording, or communications through every channel.

4. AI-Assisted Communications

We may use artificial-intelligence tools to help route inquiries, draft or summarize communications, schedule follow-ups, or assist human review. AI output does not replace licensed professional judgment. If an AI voice agent is activated, it will be governed by a separate launch review covering disclosure, consent basis, Do-Not-Call checks, calling hours, caller identity, recording-consent requirements, opt-out handling, and human escalation.

5. How We Disclose Information

We may disclose information as appropriate to vendors operating the requested service; LoKation Real Estate and other licensed transaction professionals involved in a matter; title companies, attorneys, inspectors, appraisers, and insurers when relevant; professional advisers; lawful government recipients; or parties to a protected business transfer. We do not sell personal information for money or disclose SMS consent information for third-party marketing.

6. Browser Storage and Website Technology

The current website does not set advertising or analytics cookies. It uses local browser storage only for an explicit language preference and dismissal of the language suggestion. Hosting and security providers may process technical request data needed to deliver and protect the site. If non-essential analytics or advertising technology is added, we will update this policy and implement any required controls first.

7. Retention

We retain information only as long as reasonably necessary for customer service, transaction records, consent evidence, opt-out enforcement, fraud prevention, dispute resolution, licensing, legal obligations, and professional recordkeeping. Exact provider-specific retention and deletion settings will be documented before the online form is activated with a durable delivery provider.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email, text message, telephone system, or internet transmission can be guaranteed completely secure. Use an approved secure channel for sensitive financial or identity documents.

9. Your Choices and Privacy Rights

• Opt out of text messages by replying STOP.
• Ask to access, correct, or delete certain information.
• Ask questions or request a copy of your communication-consent record.
• Clear language preferences through your browser’s local-storage controls.

Requests may be limited by identity verification, transaction recordkeeping, professional duties, fraud prevention, litigation holds, or legal obligations.

10. Third-Party Websites

Our website may link to LoKation Real Estate, property platforms, social networks, or other third-party services. Their privacy practices are governed by their own policies.

11. Children’s Privacy

The website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

12. Changes

We may update this policy to reflect changes in law, technology, or our services. The revised version will be posted with a new effective date.

13. Contact

For privacy questions or requests, contact Anthony Basaran, P.A. / The Basaran Group at info@anthonybasaran.com or through the contact page.